Pages: 1 2 3 4 5 6 7 8 9 10 >>

It’s widely believed that significant economic shifts can alter the perceptions and behaviors of those populations impacted by them. Theories about increased savings rates and altered consumer behavior as a result of the “Great Recession” abound. In the HR world, leaders are scrambling gain clarity as to whether the profound effects of this recent downturn have shifted the priorities of their employees. Findings from Towers Watson’s 2010 Global Workforce Study, discussed at the 2010 WorldatWork Total Rewards Conference (membership required), would suggest that the short answer to that question is a clear “Yes.”

What I often hear from HR leaders is they want to ensure that the needs of their employees are being met, particularly when it comes to matters such as their benefits. This goal is an admirable one, and a distillation of several specific objectives supporting client satisfaction, although these might differ slightly across organizations. While this list is by no means exhaustive, here are a few of the common needs that we have encountered, and some of the approaches we have found successful in delivering on those needs. Here are three things that I’ve found important to companies.

The Rise of the Consumer Directed Health Plans
The concept of the consumer directed health plan; lower monthly premiums paired with a high deductible, can seem daunting to those who believe they may actually need to use their insurance. Historically these plans only appealed to those who were in good health (typically younger workers) or who were lured by the significantly lower premium as “emergency insurance.” The changes enacted through reform legislation are poised to dramatically shift that perception.

For those of us using a health saving or flexible spending account to offset out of pocket medical costs, the passage of the new health care reform law might make you think twice about which plans to choose from your companies menu of options during upcoming annual enrollments.

In a recent study about Total Rewards management and the “soon coming” economic upswing, it’s clear that people think that the economy will improve, but exactly when is still up for debate. The economy has aspects of a self-fulfilling prophecy, as seen by examples such as the consumer confidence index, so these perceptions can powerfully affect its future direction.