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Benefits Administration


Brochures & Datasheets


Outsourced Benefits Administration Information for Brokers and Consultants
Workscape’s Outsourced Benefits Administration Solution for Benefits Brokers & Consultants. Comprehensive Web-based, self-service benefits applications and integrated services—backed by 24x7 HR Service Center support. Learn more
Workscape Communications Services Datasheet
Deliver comprehensive employee communications programs that inform, educate, influence behaviors, and drive results. Learn more.
Workscape Corporate Brochure

For over a decade, Workscape has been delivering game-changing HR technologies and services to organizations seeking to improve their talent management and benefits administration processes. This document provides an overview of our business, our capabilities and – most importantly – the Workscape team that can help to transform your HR objectives into strategic success for your business.

Workscape Driving Enrollment Outcomes Data Sheet

A seamless online experience for driving best-fit employee enrollment selections.

Workscape Enrollment and Eligibility Datasheet
Intuitive, self-service Web-based applications that guide employees step-by-step through the benefits enrollment process, providing easy access to dynamic decision support tools for making smart, cost-effective choices.
Workscape HR Central Datasheet
Workscape’s HR Central solution aggregates all HR-related data from multiple sources and makes it accessible to your employees via a comprehensive, yet easy-to-use online portal. Learn more.
Workscape HR Service Center Datasheet
Providing 24x7 HR phone support from knowledgeable, on-shore call counselors to help employees with benefit-related questions that arise during the enrollment process and throughout the year.
Workscape Outsourced Benefits Administration Brochure

At Workscape, we understand that controlling HR costs and optimizing corporate performance are the responsibilities of every employee. That’s why we offer a comprehensive Outsourced Benefits Administration (OBA) solution that transforms the annual benefits enrollment process from a routine transaction to a strategic business process.

Workscape Premium Billing and Reporting Datasheet
Flawless handling of benefit-related back-office processes. Learn more.
Workscape Voluntary Enrollment and Associated Services Datasheet
A full-service benefits administration solution with integrated voluntary plan. Learn more.

Studies and Surveys


Where We Stand - Hiring, Firing, Bonuses and Benefits

This study was conducted by the Human Capital Institute and Workscape in February 2009. It is based on a survey of 308 HCI members, more than half of whom are human capital and human resources managers, directors and executives. This study was co ‐ developed and underwritten by Workscape .

Webcasts


Annual Enrollment: Best Practices & Lessons Learned
Annual enrollment… If you’re like most HR professionals, it is viewed as a time of year that is to be survived, not welcomed. The truth, however, is there is no better time of year to reinforce your commitment to employees, provide them with an opportunity to identify and select the plan that is best for their personal and financial needs and to drive participation in the plans and programs that can yield significant cost savings for employees and employer alike.  View this Webcast to learn more.
Benefits and Compensation: Real-World Lessons & Best Practices
In the current economy getting the most out of compensation and benefits budgets is changing the level of scrutiny on HR processes. Every dollar is more precious and every decision is more important. It’s times like these that learning from other people's mistakes and successes can save you and your organization time, effort and money. This webcast will bring you two experts in the fields of outsourced benefits administration and compensation planning. Donna Dupre, Manager Outsourced Benefits Administration, Workscape and Diane Mulhall, Manager, Implementation Consulting, Workscape have seen how hundreds of compensation and benefits professionals at dozens of companies have been challenged and either succeeded or failed at overcoming their issues. This highly interactive session will enable you to both hear how others solved problems that you might be facing today and ask questions of experts that have seen it all in the areas of outsourced benefits and compensation.
By the Numbers: Results from Workscape's Benefits Administration Market Trends Survey
Join us as we share the results from this informative and insightful Workscape/Workforce Management magazine survey. Hear what your peers think about the trends shaping the benefits administration landscape today.
Decision Support, Incentives & The Bottom Line
Cutting costs. It’s an activity that’s always in fashion for organizations of any size or industry, but it is particularly important in today’s challenging economic environment. As an HR professional, you understand that providing healthcare benefits to your employees is an area of significant expense. You also understand that healthcare benefits represent a critical – and often times emotional – component of the employee experience. During “Decision Support, Incentives & The Bottom Line” - an informative 60-minute webcast - Marc Moschetto, Director of Product Marketing for Workscape, and Colleen Murphy, President and CEO of Asparity Decision Solutions will share insights, strategies and best practices.
Health & Welfare for Healthcare
Best practices in benefits administration for healthcare organizations: With an increase in consumerism and an intense war for talent, there is a temptation to regard healthcare organizations as “traditional” businesses. For those of you in the industry, however, you know that your set of challenges and opportunities are entirely unique. When it comes to outsourcing your benefits administration activities, you need a partner who understands the unique nature of your business... that’s where Workscape comes in. Join us for a look at outsourced benefits administration solutions and learn how a comprehensive program can ensure that you’re tending to the needs of your workforce as they tend to the needs of your patients.
Health and Welfare for Manufacturers: Best Practices in Benefits Administration for Manufacturing Organizations
More than any other industry, manufacturing has seen its fair share of challenges and change… particularly during the past decade. Increased global competition, skyrocketing raw material costs and a rising “skills gap” are just a few of the issues which create intense pressure and scrutiny on the bottom line… and as an HR professional, you’re likely being asked to do your part in reducing expenses. For nearly a decade, Workscape has been helping organizations just like yours to dramatically reduce the cost of healthcare benefits while creating a better-engaged and more knowledgeable workforce.
Healthcare Decision Support & Employee Engagement
Engaging your employees to take action utilizing health care decision support, personal health management, and wellness program tools doesn't have to be a struggle. In fact, getting your employees motivated to take action might actually be easier than you think. Listen to learn about and discuss the 'flashpoints' and 'ah-ha' moments for employees to take matters into their own hands.
How Best-of-breed Benefits Administration Extends ERP Functionality
Build versus buy? ERP versus best-of-breed?  Custom-tailored versus off-the-shelf?  It’s an age-old debate. However, leveraging open, extensible, technology-agnostic benefits administration solutions from an outsourced provider enables you to have the best of all worlds: provide your employees with access to the best benefits decision support and communication resources available today while providing your IT organization with seamless integration and data sharing with your existing technology infrastructure.

During this webcast, Marc Moschetto, Director of Product Marketing, Workscape will highlight how hosted benefits administration solutions – and all associated service offerings – can deliver positive results across the organization… without pitting one technology against another.
How FedEx Ground Delivers Lightning-Fast Benefits Enrollment Using Nothing But Net
FedEx Ground is North America's second largest small-package ground carrier and an internationally recognized leader in automation innovation. Learn how they rolled out self-service applications and services to change the way they provide HR services to nearly 32,000 employees and manage annual benefits enrollment for nearly 7,500 eligible employees.
HR and the Economy: Current Trends in People, Compensation & Benefits
There’s no shortage of news, facts and figures detailing how current economic conditions are creating challenges for businesses and individuals alike. From a Human Resources perspective, however, there hasn’t been a comprehensive review of how the down economy is affecting this critical business function… until now.  Workscape has teamed-up with the Human Capital Institute and created a study aimed at gaining a comprehensive snapshot of how HR teams are responding to today’s unprecedented economic events. During this informative webcast, we’ll share the results with you.
Introducing the Worry-Free Rollout: The upside of off-cycle outsourced benefits implementation

Open enrollment: for you and your team, it's one of the busiest (and most critical) times of year. That's why it makes so much sense to consider implementing your next outsourced H&W administration activities when you're not rushing headlong toward open enrollment. Join us for this informative webcast where we'll cover why an off-cycle implementation can often deliver the shortest path to benefits administration success.  During the webcast, Patrick Donahue, Vice President of Benefits for Saint Barnabas Health Care System, will share a unique perspective on the benefits of “off-cycle” implementations.

Learn how Realogy Ensured Benefits Continuity through Corporate Change
When the divestiture of Cendant was announced, a five person HR team had four months to build benefits programs for the spin-off the three separate business units, with a total of over 15,000 employees. How did this team manage the double duty of running the existing benefits program and designing open enrollments for 15,000 employees? Please join Workscape and Realogy as Maureen Robbins, Vice President of Benefits, Realogy shares their experience.
Look Back Look Ahead 2010 - Webcast

Join Workscape for the second annual Look Back/Look Ahead webinar.  After conducting market research, having direct conversations with industry analysts and leading HR professionals and reviewing the news of the day; Moschetto and Mattson assess HR trends and events that occurred in 2009 and how they affected HR practitioners.  In addition, they will look into how the events of today and potential happenings in 2010 will drive change in the coming 12 months.  Topics include:

• How President Obama’s health care initiative will affect benefits
• The shift from recession to rebound
• TARP funds and compensation in 2010
• Why your best employees will be leaving your company in the next 12 months
• Plus more…

Join Workscape for a forward looking, interactive and entertaining session with these two industry thought leaders.  Moschetto and Mattson have been published in Talent Management Magazine, Workspan, The Compensation Handbook, HRO Today and EBPR.

Nokia Revamps Its Outsourced Benefits Administration Solution to Improve Efficiency and Increase Service Levels
Learn how Nokia revamped its outsourced benefits administration solution to improve efficiency and raise the level of service for over 6,500 employees in the United States.
Outsourced Benefits Administration: Fact or Fiction
As an employer, you understand that the benefits you provide represent a very personal - very critical - part of the employee experience. You also understand that, given today's volatile economic climate, you're being tasked to contribute to the company's overall cost reduction goals and healthcare in particular is under the microscope. Outsourcing the benefits administration process can deliver significant, measurable cost savings for employer and employee alike, but many organizations are apprehensive. The word "outsourcing" itself tends to trigger strong emotions and, as a result, there are some myths which have cropped-up which sometimes cloud the facts. View this Webcast to separate outsourcing fact from fiction.
State of CDH – 2008 and Beyond featuring Carlton Doty
Workscape invites you to join us for a Web conference featuring Carlton Doty, Senior Analyst with Forrester Research. During this event Carlton will discuss the state of the consumer-directed health (CDH) market and its future direction. He will explore the successes and failures of CDH over the past several years, including how this increasingly popular insurance design is delivering on the promises of consumer engagement and empowerment.
The Employee Benefits State of the Union: Can Your Company Save Money and Preserve Perks?
Presented by SHRM, sponsored by Workscape.
(SHRM Membership required)
The Obama Healthcare Agenda: What it Means for Benefits Professionals

Health care costs have nearly doubled in the past 10 years. It appears that health care reform is not a matter of if but when. Are you ready for the dramatic changes ahead? How will the proposed Affordable Health Choices Act legislation impact you, your organization and your employees?

As a benefits leader, it is imperative for you to be able to provide business insight and perspective on the proposed health care changes to your organization. The new plan proposal will directly impact how you provide and deliver benefits to your employees.

For an up-to-the-minute perspective on the challenges you are expected to face and the issues you’ll need to address, join us for a briefing on the 2009 Affordable Health Choices Act -- Its impact to HR and Benefit Professionals, their employers and employees.

During the briefing we’ll discuss:
• The historical perspective of health care reform and why it's such an issue today
• The Administration’s Guiding Principles for the legislation and the potential paths the reform legislation may take
• A comparison to the Clinton 1993 Health Recovery Act
• Details of the Affordable Health Choices Act and the changes being recommended by legislative committees to ensure passage
• The challenges you and your employer are expected to face as the plan develops and its impact to your organization

Our guest speaker will be Marie Armenio, SPHR. Marie is a former Chief Human Resources Officer and has worked in the benefits arena for a number of years. She has guided organizations through the maze of benefit legislation and regulation and her business perspective and common sense approach will leave you with things to consider as you prepare your organization for the significant changes to come.

The ROI of Outsourcing Benefits Administration
Justifying the expense to change an HR process or implement a system can be more challenging than the actual implementation of that change.  How can change be quantified to the point where you can point to both the hard dollar benefits and quality improvements?  In this webinar Robert Mattson, Senior Manager of Product Marketing, walks through the quantifiable advantages of outsourcing benefits and how those benefits can be presented effectively to a CFO. 
The ROI of Outsourcing Benefits Administration

Justifying the expense to change a HR process or implement a system can be more challenging than the actual implementation of that change.  How can change be quantified to the point where you can point to both the hard dollar benefits and quality improvements?  In this webinar Robert Mattson, Senior Manager of Product Marketing, will walk through the quantifiable advantages of outsourcing benefits and how those benefits can be presented effectively to a CFO. 

Attendees will learn:

• How to quantify
• Labor efficiencies
• FICA savings
• Claims leakage
• Techniques and structures to use for presenting to your CFO for maximum impact
• The pros & cons of multi-year cost justification

UGS Knows the Difference Between a Benefits Employee Call Center and a Service Center
When UGS Global HR Operations started evaluating options for outsourcing benefits administration the number one concern was how employees would be taken care of.

Whitepapers


7 Steps to a Healthier Wellness Program
Start getting your wellness initiative in shape by reading "7 Steps to a Healthier Wellness Program".
Benefits Administration Challenges During M and A Events
Perhaps the riskiest parts of an M&A event lie in retaining the talent in the acquired or divested company as uncertainty causes fear and flight.  From a benefits perspective, you want all the changes to be executed seamlessly for the affected employees to minimize the impact of the sudden change. Learn more about the the many benefits administration issues you’ll need to address as the M&A transaction proceeds.
Decision Support Tools - for Brokers
The number and complexity of benefit plan options seems to grow with each passing enrollment season. Decision support tools can provide an excellent way for employees to determine the choice that is best for them, for employers to drive behaviors and plan adoption and for brokers & consultants to provide a key differentiator to their clients. This whitepaper explains how.  
Decision Support Tools in Benefit-Plan Design and Enrollment
As employees are presented with different plans and options during enrollment season – such as CDHPs, FSAs and the like – employers should provide the resources necessary to help employees make the selections that are best suited to their needs. This paper provides an overview of how decision support tools can fit into your enrollment process and how it can help your organization as well.
Implementing Outsourced Benefits Administration During Off-cycle Periods
This paper explores the meaningful advantages of deploying outsourced benefits administration at so called "off-cycle" times - months removed from the very busy annual enrollment period.
Making the Most of Your Benefits Communications
By providing the right kinds of communication, employers can improve employee adoption of CDHP-style benefits coverage while lowering costs and improving the well-being of their people. As you endeavor to strengthen your benefits communications efforts and design programs that enhance your benefits programs, read “Make the Most of Your Benefits Communications.”
Outsourced Benefits Administration-Separating Fact From Fiction
Given today’s economy, HR teams are being asked to reduce expenses and do more with less. With healthcare costs receiving greater scrutiny, there’s no better time to consider outsourcing benefits administration… but first, download this whitepaper and separate outsourcing fact from fiction.
The State of Consumer-Directed Healthcare Plans in 2008 -Installment One
In this first of two part report, we look at adoption practices and success stories and how companies are attempting to make it easier for their employees to utilize these money-saving vehicles.
The State of Consumer-Directed Healthcare Plans in 2008 -Installment Two
In this second of a two part report, we explore how CDHPs can be improved, best practices for keeping employees informed, and what’s next for consumer-oriented healthcare.
Workscape Annual Benefits Study - 2008 Results
To gain a snapshot view of current benefit trends, Workscape conducted a survey of 1,432 HR professionals and CEOs representing a broad range of industries and company sizes.  Learn more!
Workscape Annual Benefits Trends Survey: 2009 Results

Workscape and Workforce Magazine have teamed-up to conduct the 2nd Annual Employee Benefits Trends report.

Workscapes Annual Benefits Study 2008 Manufacturing Industry Results

With a large and geographically-dispersed workforce, 24x7 operations and often times multiple trade unions involved, the employee base of manufacturing organizations is rather unique. This report profiles employee benefit trends, enrollment behaviors and reactions to ‘current events’ as indicated by HR professionals from manufacturing and industrial organizations.

 
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